We have a dedicated Patient Experience Team (PET) consisting of vets, nurses and customer care co-ordinators. Their focus is on making sure that from the very first moment your pet comes into our hospital, and for every step of their journey with us, they are looked after to the highest standard possible.
Members of the Patient Experience Team
Our team want to ensure that the journey a pet takes through our hospital is as relaxing and comfortable as possible. We continually work on a number of initiatives with this aim in mind.