Patient Experience Team

We have a dedicated Patient Experience Team (PET) consisting of vets, nurses and customer care co-ordinators. Their focus is on making sure that from the very first moment your pet comes into our hospital, and for every step of their journey with us, they are looked after to the highest standard possible.

Chair of the PET

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Matt Gurney

BVSc CertVA PgCertVBM DipECVAA FRCVS

Clinical Director
RCVS and EBVS® European Specialist in Veterinary Anaesthesia and Analgesia

Members of the PET team

Abi Holder

Shelley Tomkins

Rosie Barnes

Anna Pepper

Andrea Lorek

Anna Brown

Nikki Hammond

Zoe Bizzey

Leila Hallaji

Sarah Bradbury

Nikki Roxburgh

Laura Allmark