We trust that you should not have any reason to contact us about a complaint or any concern you may have regarding a patient's treatment. However, we appreciate all feedback from our referring vets and are constantly striving to improve our service.
If you have any concerns, then all complaints should, in the first instance, be addressed to the clinician who has been managing the patient's treatment. If you are not satisfied thereafter, please contact Jo Lee, Hospital Manager, by calling 01962 767920 or emailing email@example.com. You can of course, raise your concerns with the Royal College of Veterinary Surgeons at any time.