Max, a Staffie with cruciate ligament ruptures:
"Dear James, A big thank you for helping Max. I would highly recommend yourself and your team at Anderson Moores. The reception staff were very friendly and helpful and made a lot of fuss with Max which he loved! The physio sessions have really helped him and Karl has been brilliant with Max. Thank you James for all your work. Elaine & Kevin"
Stanley, a young Labrador with a dislocating knee cap
"I would just like to thank your staff for the outstanding treatment of my dog with you from July until November 2012. It has been a very tough time for us and the service that we have received from your hospital has made the journey so much easier for us. Andrea was extremely professional and compassionate at a very difficult time for me. He has enabled Stanley to be able to resume with his gun dog life by the expert procedure he gave.
I know this is probably a daily occurrence for him and your staff, but for the individual - me - it is so important to feel confident to put their precious animals in your hands. I am delighted.
I would particularly like to say a huge thank you to Karl - the physiotherapist, and the kindness he showed to me and to my dog. He is an outstanding asset to your service and so passionate about his work. He has enabled me to moved forward extremely quickly with Stanleys recovery and was so precise and knowledgeable, I felt completely at ease with his methods and he made me confident to be able to carry on the exercises at home. He is also a truly likeable person.
And last, but by no way least, the reception staff are always so friendly and cheerful and helpful!
Thank you again…. Denise P"
Millie, a young Golden Retriever, had a laparoscopic ovariectomy. Her owner, a vet, writes...
"Thank you all so much for taking such good care of Milly during her stay with you. She made a truly miraculous recovery -ate well that night and back to normal by the next day. The recovery from a keyhole spay is fantastic -pretty pain free! I thoroughly enjoyed spending the day in such a professional and caring environment. Thank you!" Jane O
Boodle, a Persian cat with urinary tract problems-
"Dear Mark & everyone who looked after Boodle for us. We are so very grateful to you, Mark, for your expert veterinary skils, diagnosis and treatment, to the nurses for your loving care in the cat ward, to the receptionists who welcomed us and everyone else who helped our beloved cat Boodle.
He is now himself again and thoroughly enjoying the warm sunny weather. He strolls in and out of the house, eats and drinks well and seems to be having no trouble with urinating and all in all is his purring, gentle old self again.
I am most grateful for the time and attention you gave to Boodle and also to me. With very best wishes, Elizabeth M"
Bryn, a Golden Retriever with a cruciate ligament rupture
"Dear Andy, Thank you for your skill, care and attention to Bryn (TPLO surgery May 2010). We are pleased to report that Bryn is exercising really well, no limping and extremely happy. We will always be grateful to you and wish you and your family a healthy and happy 2011. Wendy & Bill R."
Max, a cat shot by an airgun and who developed a septic peritonitis:
"To all the staff, we can never thank you all enough for the special treatment, love and care you have shown to little Max. Your hard work has pulled him through a terrible accident that shouldn't have occured. He is a very special cat who was so lucky. I don't think we'll let him out of our sight! Thank you to each and everyone of you, love the ***** family"
Max, a spaniel with a severe knee infection following surgery elsewhere, resulting in a hindlimb amputation:
"Dear Mr Moores,
One year ago I had to make the decision to have my dog’s leg amputated. I have left writing to you until now so that I could really let you know how Max is doing.
For the first couple of months I did have problems with the Pseudomonas [infection] returning (Max already had that when I brought him to you). Since that resolved Max has not looked back, he is no different on 3 legs than he was on 4. I have tried to hold him back and build up the strength in his other back leg slowly but it has been difficult with such a lively lad. He will still jump a 4 foot fence and walk for miles and ‘give me a ball and I will chase it’!!
I will admit we do not walk the miles we did. Max would, it is me that is aware of when his back leg is getting tired but Max has his life back albeit on 3 legs. He is happy, lively and for him life is great and I am quite amazed how often people do not even notice he only has 3 legs, it is good.
My decision was a hard one to make but I have never regretted making it. Thank you from me for giving me my ‘mad cap’ dog back.
I wish you all the best. Yours very sincerely, EP"
Sidney, a Labrador with a 'run-on-stick' injury
"Dear Davina and all the lovely nurses who helped to look after my dog Sidney. Thank you so much for saving his life and all your love and care making him better. Sidney is my best friend, I couldn't bear him not to be at home with us. Thank you again, Jack"